Activate your account

For the safety and security of your Augno account, complete our account checklist before going live.

You can begin using your Augno account in a sandbox environment as soon as you create it. In a sandbox, you can simulate all of Augno's features without real-world consequences. To process real orders, you need to first activate your account and then use production mode. If you haven't created your Augno account yet, complete that process before continuing.

Activate your account

To activate your account, fill out the account application requesting some basic information about your business and products. After activating your account, you can immediately start accepting and fulfilling orders.

Public business information

You can close your account any time you want. We recommend you leave it dormant, however, in case you need to access any historical data.

Your customers see the following details in email receipts sent by Augno.

• Business name and website URL
• Business email address, phone number, and address
• Support site URL
• Sales representative name for their account

You provide this information after you activate your account, and can update it any time in your Account settings.

Keep your account safe

After you set up your account, you'll want to keep it safe. Here are our recommendations:

• Keep private information private: Don't share your password and keep your secret API keys confidential on your own servers. As a reminder, Augno employees will never ask you for your keys.

• Don't reuse your Augno password: Use a password that's unique to Augno. If you use your password on another site and that site is compromised, an attacker could use those stolen credentials to take over your account. If you need to reset your password, click Account > Security on the Account Settings page, and then enter a new password.

• Use team members to provide others with access to your account: You can invite others (with limited access) to your Augno account so that they can log in and take certain actions.

• Update your computer and browser regularly: We recommend configuring your computer to automatically download and install updates. This helps protect your system against automated attacks and malware.

• Beware of phishing: All genuine Augno sites use the augno.com domain and HTTPS. If you get an email from us that you don't expect, go directly to our site to log in. Don't enter your password after clicking a link in an email. If you're ever not sure it's really us, review Verified Augno domains on Augno Support.