Plans and billing
View your subscription, switch plans, and manage billing through Stripe.
Plans and billing lets admins view their current subscription, compare available plans, and manage payment methods. Access billing from the Plan & Billing tab in account settings. This tab is hidden for sandbox accounts.
Why billing matters
- Plan limits: your plan determines seat count, sandbox limits, invoice limits, and batch limits
- Subscription health: billing alerts surface issues like past-due payments or expiring trials before they disrupt access
- Self-service: upgrade, downgrade, or manage payment methods without contacting support
Your current plan
The billing page shows your active plan and its limits:
| Limit | What it controls |
|---|---|
| Seats | Maximum number of active team members |
| Invoices | Maximum invoices per billing period |
| Sandboxes | Maximum active sandbox environments |
| Batches | Maximum production batches per billing period |
Available plans
Augno offers several plan tiers:
- Free: limited seats and features for getting started
- Paid tiers: increased limits and access to advanced features like integrations and custom roles
- Enterprise: custom limits, dedicated support, and tailored onboarding — contact sales to learn more
Switching plans
To upgrade or downgrade your plan:
- Navigate to the Plan & Billing tab
- Browse the available plans
- Select a new plan
- Review the proration preview showing any credit or charge adjustment
- Confirm the switch
Plan changes take effect immediately. If you're upgrading, new limits apply right away. If you're downgrading, the change takes effect at the end of your current billing period.
Billing portal
Click Manage billing to open the Stripe billing portal where you can:
- Update payment methods: add, remove, or change credit cards
- View invoices: download past invoices and receipts
- Manage subscription: view upcoming charges and billing history
Subscription status alerts
Augno displays alerts when your subscription needs attention:
| Status | What it means |
|---|---|
| Past due | A payment has failed — update your payment method to avoid service interruption |
| Canceled | Your subscription has been canceled and access will end at period close |
| Ending | Your subscription is set to end and will not auto-renew |
Enterprise upgrades
If your business has outgrown the standard plans, request an enterprise upgrade directly from the billing page. The Augno team will work with you on custom limits and pricing.